The Bank Customers Association of Nigeria has revealed that it has written to the Central Bank of Nigeria about the charges being deducted from customers’ accounts.
This was disclosed by the president of BCAN, Uju Ogubunka, on Thursday at the 2025 Artificial Intelligence conference organised by stakeholder
This disclosure comes amid an increase and a migration to the end-user billing model for unstructured supplementary service data from charges being deducted from bank account balances, a move which BCAN had faulted, describing it as falling outside the scope of bank charges approved by CBN.
BANK CUSTOMERS PETITION CBN OVER EXCESS CHARGE 6
